Fast and Responsive Technical Support

Our goal at The Silverhawk Network Technical Support Team is to provide the best assistance as possible. Our technical support representatives are on alert 24 hours a day, 7 days a week to make sure that our networks are running at optimal performance. If you do have a question, or a networking problem to report, please email support@samsilverhawk.com and we will respond within 24 hours on regular business days. To conserve time, please make sure you have carefully read our FAQs, Policies, and Online Support Manual below.

Frequently Asked Questions (FAQs) Technical Hosting FAQ Registration FAQ Online Domain Support Manual [for commercial domain name accounts] Chapter 1 - Technical Stuff Chapter 2 - Accessing your Domain Account Chapter 3 - General Account Information Chapter 4 - Miscellaneous How-to's Chapter 5 - PlusMail Web Control Panel Chapter 6 - Other Programs Chapter 7 - CGI Scripting Chapter 8 - Advanced Users Section Hosting Policies and Disclaimer Search Utilities Whois Check Accepting credit cards without a merchant account.   Forum